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Privacy Policy

Gatlin's Garage is committed to protecting the privacy and confidentiality of our customers' personal information. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our auto care services, website, applications, or other platforms referred to as "Services". By accessing or using our Services, you consent to the terms of this Privacy Policy.

  1. Information We Collect

We may collect personal information from you when you voluntarily provide it to us or when you use our Services. The types of personal information we may collect include:

  • Contact information: name, email address, phone number, mailing address

  • Vehicle information: make, model, year, VIN

  • Service history and records

  • Payment information: credit card details, billing address, for transactions

  • Information provided through forms or surveys

  • Communications and interactions with us: appointment requests, feedback, comments

  1. Use of Information

We use the collected personal information for various purposes, including:

  • Providing and improving our auto care Services

  • Communicating with you, responding to inquiries, and providing customer support

  • Scheduling and managing appointments

  • Processing transactions and delivering requested services

  • Personalizing and enhancing your experience with our Services

  • Analyzing and monitoring usage trends, preferences, and activities

  • Protecting the security and integrity of our Services

  • Complying with legal obligations and enforcing our policies

  1. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute data security.​

  1. Your Choices and Rights

You have the right to access, update, correct, or delete your personal information. You can also choose to opt-out of certain communications or withdraw consent for specific processing activities. Please contact us to exercise your rights or for any privacy-related inquiries.

  1. Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services that are not controlled or operated by us. This Privacy Policy does not apply to those third-party platforms, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties before interacting with their platforms.

  1. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete the information.

  1. Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the revised Privacy Policy with an updated effective date. Your continued use of our Services after the changes are made signifies your acceptance of the revised Privacy Policy.

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